FAQ

I ORDERED THE WRONG ITEM, WHAT SHOULD I DO?

In order to ensure the item(s) you want are in stock, we do not offer direct exchanges. Please return the item(s) within 14 days of receiving your order for a full refund.* Then place a new order for the item you would prefer. This will be the best way to guarantee you get the item(s) you are looking for.

What size earrings should I order?

The earrings are so lightweight that you'll find any size is extremely comfortable, but the medium and large sizes get noticed more often. Women with short hair often prefer the large and medium sizes, while women with long hair sometimes prefer the small. It is really a matter of personal preference.

Do you take custom orders?

We are very interested in knowing what you have in mind, so send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.. We'll see what we can do!

I lost one of my earrings! Can I order just one?

Leather is a natural material, so each pair of our leather earrings is unique in texture and color, making it often difficult to match new leather to older leather, However, some studs can be. To request a replacement earring, please send me a message on Facebook or send me an email.

DO YOU WORK WITH BLOGGERS AND INFLUENCERS?

I do! Our influencer gifting program is designed to give influencers an opportunity to experience and share Designs by Dee products. If you are an influencer, we want you to experience our great product. Please email requests to This email address is being protected from spambots. You need JavaScript enabled to view it. and include a copy of your media kit. *Qualifying media may request 1 pair of my earrings. All requests must be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include a copy of your media kit.

DO YOU OFFER WHOLESALE PRICING FOR RETAIL?

I sure do. My earrings are now offered at a number of locations accross North America, if you're interested in Wholesale Pricing please contact me directly by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

INFORMATION

Address

  • Designs by Dee
  • Kenora, Ontario
  • 807.466.2101
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Instagram: @designsbydeekenora
  • Facebook: @designsbydeekenora
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